Address: Carrera 7 no. 118-30 Barrio Usaquen, Bogotá, Bogota, Colombia
I stayed at the Hampton by Hilton Usaquen recently. The Hampton by Hilton joined the Hilton family very recently – like 1 week before my stay. Generally, I had a great stay – they still have things they have to work out, but they have a great, responsive staff, and they should be an excellent option once they get the whole place running.
Usaquen. It is a nice, safe neighborhood in the northern edge of Bogota. If you are taking public transport, it is easy to get around to different parts of town like Chapinero or La Calendaria. The neighborhood is also home to some colonial architecture, the Hacienda Santa Barbara shopping mall, and is a short walk to lots of cool dining establishments, e.g. La Hamburgerseria. So if you don’t want to venture too far for food, it makes this place a great option. There is also a direct bus to/from the airport in front of the hotel (M86 from the airport, K86 to the airport).
I booked into a Queen room (non-smoking) with refrigerator. The room was a nice size, but the bathroom was a tad small. The shower, in particular, involved some maneuvering to avoid freezing like a popsicle, or getting scalded. Otherwise, the bed and bedding were nice, and I had a good night’s sleep. The room also comes with a coffee-maker, which is slightly misleading. It mostly boils water, and you are given sachets of instant coffee powder. I used some of them up, and they were replaced the next day. It is a nice benefit to have on the days I worked in the room. Although a refrigerator was advertised, there was no refrigerator to be found. I didn’t ask about it because I had no need for a mini-fridge during my stay. I did make use of the in-room safe, which is not a great idea, mainly because it is too small to store a laptop. In terms of shower products, Hampton by Hilton Usaquen provided Neutrogena products. I thought they were decent. Wifi was provided and worked well in my room throughout my stay. Overall, it was a nice, clean, spacious room.
Shower – with neutrogena products
As a Hampton, they provide a hot breakfast as part of the rate. It was a pretty decent buffet breakfast, and in the four days that I stayed there, there were some slight variations. There were the basics: breads, pastries, cereals, juice, fruit, yoghurt, ham and cheese. Apart from that, there were also three hot stations, which rotated a bit on the four days that I was there. They also have a hot drinks maker. The coffee was slightly iffy (more like a mocha), but it did the job. There was also a selection of teas, and two fruit juices. The breakfast was fairly substantial. It is nothing to write home about, but it did its job.
The service was excellent. On the first night, I had some drainage problems with my shower. I mentioned it to the front desk the next morning, and when I got back in the evening, the issue was fixed. There were many buenas dias every time I walked by anyone, and some of the management staff would also stop during breakfast to hand out chocolates, thanking me for my stay. If they keep their responsive attitude, they will go far.
Yes. Located on the top floor, a little bit small. Nothing fancy. Just a couple of your regular machines. They do have windows where you can get views of the mountains surrounding Bogota.
As mentioned, this place just joined the Hilton family of properties. Well, I would say they were not completely guest ready. As mentioned, there was no fridge in my room. On the second night of my stay, I noticed that they just added decorations to my room when I was out for the day. It seemed like they were rolling out rooms as they became ready. There were a couple of days when I was in my room during the day (~4 pm ish), and I could hear construction going on. The ground level outside the lobby still had empty storefronts in the process of renovations, preparing for rental.
While this property is taking reservations and putting people in rooms, it is still in the process of becoming 100% ready. But the staff they have seem excellent, and that should go a long way into making this property an excellent one.
How did I pay for this?
I got 40000 Hilton points in a recent sign-up bonus, but had used 20000 of that booking another Hilton property. As a Category 2 Hilton property, I did not have enough points to book this with points outright. I made this booking using the Cash & Points option, so this cost me 16000 points (4000 points x 4 nights) and 326000 COP (~80000 COP a night). That worked out to about 25 USD a night out of my pocket. If I think of this property as a 25 USD per night property, it was a complete steal in my opinion.
Area behind Hampton by Hilton Usaquen