Elite Status: IHG Platinum
Holiday Inn Tbilisi is a modern 4-star Intercontinental Group property located near the Technical University metro station. It was a lifesaver.
First off, I screwed up. I booked it sometime back, somehow forgot that I was taking an overnight train, and booked it for the wrong night. When I showed up at the hotel, the front desk manager was a bit quizzical, but he actually didn’t give me a hard time. Instead, he assured me that it was not going to be an issue as they still have rooms, and he went above and beyond. I was actually early for check in. He ushered me to the restaurant for a free pot of tea, while they expedited a room. It was ready within 30 mins.
I spent one night here on points – 20,000 IHG points.
Check In/Check Out
Although I showed up at 11.30 am with the reservation for the wrong day, Holiday Inn Tbilisi actually accommodated me. It took them 30 mins to get the room ready, and while waiting, they provided me with some tea in their restaurant.
Check out was easy as well.
I was given a deluxe room in the second highest floor. It is large, and offers views of Tbilisi. There’s a King bed, two large lounge chairs, and a long desk by the wall. About 15 mins after I settled into the room, a staff member also brought in a welcome amenity consisting of a platter of dried fruit and nuts, and a beverage.
There are power outlets by the bed, and wifi worked fine during my stay.
The bathroom features a very long sink with double taps. There’s also a tub/shower combo on a raised wood platform, along with toilet and bidet. Initially, I was a bit skeptical about the shower, as there’s no barrier, but the platform drained the water away.
They stock Archive-brand shower amenities, with some interesting scents like Green Tea and Willow. I found it pleasant.
What can I say? I totally screwed up this one, and they were so amazingly gracious about my screw up, and went above and beyond in their generosity towards me. Their service scores an A+++ from me.
They have a beautiful lap pool, and a 24 hr gym. The lap pool’s temperature is perfect, and the area around the pool is very inviting. They also provide poolside service.
Although Holiday Inn Tbilisi is located some ways from downtown Yerevan, it was quite easy to reach downtown by metro (~15 min). It has an amazing lap pool, and their service is just excellent.